Effective Date: October 15, 2026

1. SELLER INFORMATION

• Company Name/First Name Last Name: BETELLA FITNESS & WELLNESS

• Address: Cevizli Neighborhood, Tugay Yolu Street, No. 69C, Maltepe, Istanbul

• Phone: 0532 551 38 11

• Email: kindly@betella.com.tr

• MERSIS No. / Tax ID No.: Kartal Tax Office / 6050427394

2. BUYER INFORMATION
This form applies to the person (hereinafter referred to as the “BUYER” ) who accepts the legal terms by entering their email address in the confirmation field on our website and completes the payment via the PayTR payment link.

3. PRODUCT/SERVICE COVERED BY THE AGREEMENT AND ITS PRICE
The type, term of use, sales price, and payment method of the digital system access/membership service purchased by the BUYER are as specified on our website prior to payment, as communicated to the email address provided by the BUYER, and as confirmed on the PayTR payment page.

4. NOTICE REGARDING THE RIGHT OF WITHDRAWAL
Pursuant to Article 15(ğ) of the Regulation on Distance Contracts: “The right of withdrawal cannot be exercised in contracts relating to services performed immediately in an electronic environment or to intangible goods delivered immediately to the consumer.” The BUYER acknowledges and agrees that they cannot exercise the right of withdrawal or return once login credentials have been provided to them and access to the system has been granted.

Effective Date: October 15, 2026

ARTICLE 1 - THE PARTIES

• SELLER: BETELLA FITNESS & WELLNESS (Hereinafter referred to as the “SELLER.”)

• BUYER: A customer who completes a transaction via the PayTR payment link and enters their email address during the confirmation step on our website to enter into the agreement. (Hereinafter referred to as the BUYER.)

ARTICLE 2 - SUBJECT MATTER OF THE AGREEMENT
The subject matter of this agreement is to define the rights and obligations of the parties, in accordance with the provisions of Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts, regarding the sale and delivery of the digital service for which the BUYER has placed an order electronically through the SELLER’s website.

ARTICLE 3 - GENERAL PROVISIONS

1. The BUYER declares that they have read and are aware of the preliminary information on the website regarding the essential characteristics of the service covered by the contract, the sales price, the payment method, and delivery, and that they have provided the necessary confirmation electronically.

2. Upon successful completion of the payment through the PayTR platform, the SELLER is required to send the user’s login credentials to the email address provided in the form within 24 hours at the latest.

3. Once the login credentials have been provided to the RECIPIENT, the RECIPIENT is solely responsible for the use of the system and password security.

ARTICLE 4 - EXCEPTION TO THE RIGHT OF WITHDRAWAL
Since the service covered by this contract is a digital service provided instantly via electronic means, the BUYER has no right of withdrawal or return under this contract. By completing the purchase transaction, the BUYER is deemed to have accepted this condition in advance.

ARTICLE 5 - COMPETENT COURT
In the enforcement of this agreement, the Consumer Arbitration Boards and the Consumer Courts in the SELLER’s place of residence shall have jurisdiction up to the amount announced by the Ministry.

Effective Date: October 15, 2026

1. Exception to the Right of Withdrawal and Return: Services purchased through our website,
, fall under the category of “services performed immediately in an electronic environment or intangible goods delivered immediately to the consumer” in accordance with the Law on the Protection of Consumers No. 6502 and Article 15(ğ) of the Regulation on Distance Contracts. For this reason, there is no right of withdrawal or refund for purchased memberships and digital services.

2. Delivery and Commencement of the Service:
Once payment has been successfully processed, the PURCHASER will receive their login credentials. The service is deemed to have been fully performed as of the moment the PURCHASER receives the login credentials and is able to log in to the system for the first time.

3. Exceptional Circumstances:
Only in the event that the system cannot be used at all for the promised period due to technical malfunctions attributable solely to the SELLER, or if the login credentials cannot be delivered to the BUYER within the promised timeframe, the necessary technical investigations will be conducted at the BUYER’s request. If the issue cannot be resolved, the amount paid will be refunded to the BUYER’s card within 7 business days. The time it takes for refunds processed through PayTR to appear in the account may vary depending on the BUYER’s bank.

Effective Date: October 15, 2026

In accordance with the Personal Data Protection Law No. 6698 (“KVKK”), as BETELLA FITNESS & WELLNESS (“Data Controller”), we process the personal data of our valued customers within the framework described below. [1]

1. Your Personal Data Processed and Data Retention: When you fill out a form on our website, we may collect your first name, last name, email address, phone number, transaction security information (IP address, log records), and your payment information, which is securely processed by PayTR. We store your personal information to provide you with our services, for as long as required by law, and in accordance with our legitimate business interests—such as fraud prevention and record-keeping—while protecting it with reasonable safeguards.

2. Purpose of Data Processing: To communicate with you, respond to your questions, process orders, create your login credentials, handle billing, and ensure payment security (via PayTR).

3. Transfer and Sharing of Data: Your personal data will not be sold or rented to third parties. Your data may be shared with authorized public institutions to fulfill legal obligations; with PayTR Ödeme Hizmetleri A.Ş. to facilitate payment collection; and with our service providers—such as our website hosting provider (Squarespace) and email marketing service providers—who assist us in delivering our services. We never store your card information.

4. Your Rights and Choices: Under Article 11 of the KVKK, you have the right to access, correct, or delete the personal data we hold about you. You may opt out of receiving marketing communications from us at any time. Please submit your requests directly to our email address: kindly@betella.com.tr .

Effective Date: October 15, 2026

1. Terms of Use: Welcome to our website (www.betella.com.tr). By accessing this website and the services we provide through it, you are deemed to have accepted these Terms of Use. You may use our website only for lawful purposes; you may not use it to violate any applicable local or international laws or to transmit unsolicited advertising or promotional material.

2. User Account and Security: You may be required to create an account to use our Services. You are solely responsible for maintaining the confidentiality of your account information, including your username and password, and for all activities that occur under your account. If it is determined that the account is being used jointly, shared with third parties, or transferred, the SELLER reserves the right to permanently suspend the account.

3. Intellectual Property: Our website and all of its content, features, and functions (including exercise videos, meal plans, guides, recipes, software, text, images, and audio) are our sole property and are protected by copyright, trademark, and intellectual property laws. No part of the content may be copied, distributed, or shared for commercial purposes without our prior written permission.

4. Third-Party Websites: Our website may contain links to third-party websites or resources. We are not responsible for the content, availability, or products or services offered by these third-party websites or resources, and this does not imply our endorsement of them.

5. Children’s Privacy: Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13.

6. Infrastructure, Data Hosting, and Security: Our website uses the Squarespace system as its technological infrastructure, and the technical data collected is hosted on Squarespace’s secure servers. We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or electronic storage is completely secure.

7. Cookie Policy: Our website uses essential cookies to ensure the smooth operation of the Squarespace system—our technology infrastructure provider—to maintain site security, and to remember user preferences. You can configure your browser to block cookies and other tracking technologies; however, disabling cookies may affect the functionality of certain forms and payment steps on our website.

8. Product Use and Disclaimer of Liability: The use and application of all products, services, training programs, and content offered or sold through our website, as well as any consequences arising from such use, are entirely the responsibility of the BUYER. The SELLER cannot be held liable for any direct or indirect material, emotional, commercial, or legal damages that may arise as a result of the BUYER’s incorrect application of the products/services or their application in a manner unsuitable for the BUYER’s personal circumstances. The SELLER does not guarantee any definite success, profit, or specific result arising from the use of the products/services.

9. Medical Disclaimer: None of the content, programs, or products offered on our website constitutes medical advice, diagnosis, or treatment. Anyone with a health problem, chronic condition (such as high blood pressure, diabetes, heart disease, etc.), suspected disability, or who is pregnant must consult their own physician (doctor) before following the exercise and nutrition programs on our website and must act in accordance with the recommendations of a medical specialist. All legal and medical liability in this regard rests solely with the RECIPIENT.